Support Plans

Choose ongoing help that matches your needs. These are editable starter prices and inclusions—update them before accepting customers.

Essentials

$19 /month

  • 2 support questions each month
  • Email or WhatsApp support
  • Helpful tutorial recommendations
  • Typical reply within 2 business days

Most popular

Plus

$49 /month

  • 6 support questions each month
  • Up to 60 minutes of remote help
  • Priority reply within 1 business day
  • One annual in-person visit in selected locations

Organizations

Custom

  • Shared support allowance
  • Staff or member onboarding
  • Remote sessions and workshops
  • Optional scheduled site visits

Starter pricing only. Define what counts as a question, response hours, rollover rules, visit areas, taxes, cancellation, and fair-use limits before selling these plans.

In-person visits

Selected plans may include scheduled visits in selected areas of the United States, Israel, and Canada. Availability, travel distance, timing, and any travel fee must be confirmed in writing before purchase.

For organizations

We can tailor onboarding, staff help, workshops, device guidance, and a shared monthly support allowance for community groups, schools, nonprofits, and small businesses.